Here's a selection of customer comments from our files scroll down to read more. To everyone who writes in, we'd just like to say: it's always nice to hear back from you and we really appreciate it.
We recently received the kit for our bedroom radiator. Now fitted and looks very professional. No problems with making up or installing. Staff and service excellent.
We have found your company to be very helpful and efficient, and will recommend you to others.
I just want to say how pleased I am with the radiator cabinet recently received. I have bought cabinets before from major chain DIY stores but yours is far far superior and both more substantial and of far better quality. I am sorry there was a problem of damage to the front panel, but you replaced it without question and you said it would arrive on Friday and arrive on Friday it did. I find this level of service so refreshing in an age when people say things they have no intention to adhering to. Thank you so much, and you can guess where the next cabinet will come from!!!!!!
I received my order for 2 custom cupboards from you yesterday and just wanted to say how impressed I am with the quality of them. The easiest bit of flat pack furniture I've ever assembled and made to my specs!! Good value too!
The radiator box is just what I wanted! Service, delivery and customer contact was second to none, believe me you will have a lot more sales from what comments I have had already. Thanks again.
My radiator covers arrived today at three thirty. By five they were assembled and in position. What an excellent product and service, the web site was easy to use, your sales staff prompt in reply and they even arrived early. Top marks. It makes such a pleasant change.
I have to put in writing my thanks to you and Jali for your highly efficient, supportive and high quality operation. Jali should write an article in the trade press to assist today's businesses on how to combine the best of the old meaning of "Customer Support" (Complete understanding of your own product) with the best of modern technology. I have to congratulate you on your uniquely successful approach to business. After our conversation yesterday late afternoon, I requested a small item and I received it in this morning's post, which enabled me to start the job without delay this weekend.
I just wanted to thank you for such a great product. I received the custom-made radiator cover and it is perfect. Very high quality product, delivered on the date requested. I will recommend your company to friends and family. Many thanks.
Many thanks for our order, which we received today... This is the third radiator cover that we have ordered and just wanted to say how pleased we are with them...
R & S Durden
I have to say, from the first contact I had with your organisation, your customer service has been great. Your staff are really pleasant and willing, and come across as enjoying dealing with people. You're a great company to deal with (and I've been recommending you to friends ever since I got my chests of drawers!)