How it works

Our award-winning factory based in Kent enables us to manufacture all sorts of different products quickly and economically. We've combined the efficiency of modern production techniques with the flexibility of a traditional joinery and have developed our own state-of-the-art CNC ("computer numerical control") machines which can produce a huge variety of different items all on the same production line.

What happens when I place a made-to-measure order?

When it's time for your order to be made, each component of the order is automatically sent to the cutting machines. The machines actually adapt each component to the individual details of an order, so for example a wide bookshelf will have more supports than a narrow one to make it stronger.

At each stage of the production process, the computer system shows relevant information to the operator so that they can check important details of the order and progress it efficiently to the next stage. Once each item enters the packing area, a box is automatically made specially for it; this reduces waste and eliminates the need for most other secondary packaging materials like polystyrene foam. The boxes are clearly labelled, barcoded, and at the same time scheduled for delivery on the appropriate delivery service.